Shipping & Returns
The Madison River Fishing Company ships products worldwide. However we reserve the right to refuse shipping to addresses that we suspect as fradulent.
Most shipping costs are based on standard shipping rates, but rates for heavy or large packages are based on the calculated weight or size of the packaged item(s).
*Orders eligible for our free shipping promotion will ship economy shipping, typically USPS 1st Class mail. Package tracking is usually included, but not always. If you cannot receive USPS at your shipping address, please select our $9.95 standard ground shipping method for UPS delivery.
Our standard shipping rates in USD are:
Free Shipping: On Continental US orders over $50*. On Canadian, Hawaii and Alaska orders over $300. International orders over $500.
Free Shipping - Economy ground, usually USPS First Class Mail. 4-10 business days.
$9.95 - UPS Ground or USPS. Typically arrives in 2-4 business days. Always trackable.
$27.90 - UPS 2nd Day Air on all Continental US orders.
$29.95 - UPS Hawaii and Alaska orders under $300.
$39.95 - Europe under $500.
$64.95 - International orders under $500.
TO REQUEST A RETURN PLEASE CALL US AT (406) 682-4293 or (800) 227-7127
The Madison River Fishing Company honors money back returns within 30 days of receiving an order on a case by case basis. Typically returns are accepted in the following instances:
- Customer dissatisfaction with a product's functionality, craftsmanship or sizing
- Manufacturing defects
- Incorrect product recieved based on invoice
- Product damaged in transit.
We do not accept returns under the following circumstances:
- After 60 days of receiving an order
- Dissatisfaction after testing a product for a period of time that renders it "used"
- Damages to a product due to improper use.
Store Credit WILL be issued for:
- Return of clearance products
- Returns filled between 30-60 days after order was received.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Gift cards
- Some personal care items
- All Flies
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To return your product, you should mail your product to: 109 E. Main St, Ennis, Montana USA 59729.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.